Privacy Policy

As an integral part of our Terms of Use and Browsing Conditions on smeraldasw.com, this section — titled Privacy Policy — aims to establish the rules regarding how we collect, use, and store your personal data and information, as well as the record of your activity on our website.

During your purchase process on smeraldasw.com, we will request some personal data. In compliance with applicable Mexican data protection laws, Smeralda Swimwear informs you that it is responsible for the management of such data. In accordance with our internal policies on handling personal information, the mechanisms we use are secure and confidential. We implement appropriate technological measures to ensure your data is stored securely and protected from unauthorized access, and we guarantee its confidentiality.

We will use the information you provide to process and deliver your orders, send you notifications regarding your order status, and share information that may be of interest to you or that you have specifically requested — including updates on our products, services, and offers — unless you indicate that you do not wish to be contacted for these purposes.

With your consent, we may contact you via text message (SMS/MMS), email, direct mail, or by phone. If you prefer not to receive communications through any or all of these channels, you can notify us at any time by emailing [your contact email] or through our customer service line at [your phone number].

You may access your order details through the “My Orders” section of your account, where you can view your order history, current orders, and items in the process of being shipped.

A. Third Parties

We may share your data with third-party service providers who assist us in performing the functions described in this Privacy Policy. For example, we may use third parties for product promotions, payment processing, order delivery, or customer service management. We may also share information with third parties to help prevent fraud and reduce risk. These third parties are obligated to keep your data confidential under the terms of this policy.

B. Payment Information

Payments made on our website will be processed through our online payment service providers, PayPal and Stripe. You should only provide your payment details on our website, and that information must be accurate, truthful, and kept up to date. If your payment information changes, you should update it through the "My Account" section on our website.

Our e-commerce platform [insert name, if known] and our payment partners PayPal and Stripe are PCI DSS certified for the secure handling of credit card data. While we cannot guarantee absolute internet security, these systems have proven effective in protecting sensitive information and significantly reducing unauthorized access. Your security is a fundamental part of our promise.

Cookies

Cookies or anonymous identifiers are small data files that websites like smeraldasw.com or emails store in your browser. Cookies allow us to "remember" information about your preferences and session, making it easier for you to navigate our site without having to enter your data repeatedly. This helps us create a more personalized and convenient shopping experience for you.

Although cookies contain a unique user number, they do not collect or store any personally identifiable information.

You can configure your browser to not accept cookies. However, please note that cookies are necessary to view our website, create an account, or make purchases on Smeralda Swimwear. If you disable cookies, you may not be able to use all the features of our website.

When you visit our site for the first time, we’ll ask if you accept our use of cookies. We use cookies to track your current shopping session, personalize your experience, save items in your cart, and help ensure that ads or offers you see online are more relevant to you. By clicking “accept cookies,” you allow Smeralda Swimwear to use your personal information for these purposes. If you do not accept cookies, some features of our website may be limited and your user experience may be affected.

We may eventually use the following types of cookies:

• Session cookies: Disappear when you close your browser.
• Persistent cookies: Remain after you close your browser and may be used during future visits.
• Necessary cookies: Essential for the website to provide its intended services.
• Performance cookies: Collect anonymous information about how users interact with our website, helping us improve functionality.
• Functionality cookies: Remember your preferences, like language or search filters (size, color, or product line), to provide a more personalized experience.
• Interaction cookies: Detect whether you have interacted with a specific page.
• Targeting or advertising cookies: Collect information about your browsing habits to display ads relevant to your interests. These may share data with third parties such as advertisers.